Privacy Policy
Who we are
POURVIO is an online store operated by RISI JOSEPH ROBERT (Individual Seller), 2800 Ruleme St, Eustis, FL 32726, United States. Questions about this policy can be sent to [email protected].
Information we collect
- Order information you provide at checkout: name, email address, shipping address and the items ordered.
- Payment details, which are collected and processed by our checkout and payment providers. We do not receive or store full card numbers.
- Messages you send us by email or through the contact form.
- Basic usage information such as pages viewed and device or browser type, where website analytics are enabled.
How we use it
- To process and ship orders.
- To process payments through our payment providers.
- To communicate with you about your order.
- To provide customer support, including returns and refunds.
- To help prevent fraudulent or abusive orders.
- To understand how the website is used and improve it.
Sharing
We share information only with the service providers needed to run the store: our ecommerce and checkout platform, payment processors, shipping and fulfillment providers, and website analytics providers where enabled. We do not sell your personal information.
Cookies
The website and checkout use cookies and similar technologies that are necessary for the cart and checkout to work, and, where enabled, for website analytics. You can control cookies through your browser settings.
Retention
Order and support records are kept for as long as needed to fulfill orders, handle returns and meet record-keeping obligations.
Your choices
Depending on where you live, you may request access to, correction of, or deletion of your personal information. Email [email protected] and we will respond as soon as possible.
Contact
RISI JOSEPH ROBERT · POURVIO · [email protected] · Seller information